Level 1, Skin Education International’s foundation Course. Level 1 helps you build or solidify strong Skin knowledge, enabling you to work alongside your clients with confidence.
Level 1 is also the prerequisite course for all other Skin Education International courses.
This Course gives you 60 days to work through the course (30 day extensions available for $20 if needed).
Level 1 Online
Level 1 Online
$375.00
“I have just completed the Level 1 course and I am absolutely blown away by the knowledge I have gained. I completed my VTCT's (UK Courses) and I have learned more in this course than I ever did in those. Lia makes the course so easy to understand and shows you how to put everything into practice. I cannot wait to complete the next two courses.”
Yes! I’m ready to become a Skin Anatomy & Common Skin Conditions Expert!
What you'll get:
10 hours of fun, engaging and relatable professionally filmed, bite sized classes designed to elevate you to Skin Expert status faster than you can say Stratum Corneum!
The confidence to guide your clients towards optimal skin health using topical ingredients, lifestyle tips and internal supplements
Downloadable, detailed workbooks with activities to help you retain all of the key information
Free catch up (phone call or video chat) with Lia to work through any questions you have post course
Professional completion certificate posted to you on completion of the final assessment. Frame and put on your wall to show your clients how seriously you take your education & their results!
FAQ Document with extra suggestions and information to fast-track your clients results
Take the first step towards Skin Expert status!
Level 1 will greatly extend your skin knowledge and set you up to complete the more advanced Skin Education International courses!
Get ready for lots of "aha" moments as you strengthen your foundation with relatable & fun Advanced Skin Anatomy
Let me help you understand the causes & physiology behind the most common Skin Conditions - and exactly what to do about them!
Finally, fine tune your Consultation Skills!
Ready to feel confident in your knowledge, to know exactly how to answer your clients questions & how to guide them back to skin health?
This course comes with 60 days access to work through the content. Unlimited, 30 day extensions are available for $20 if needed. These are helpful if you need longer to complete the course or if you would like to refresh your knowledge later on!
Course Duration
10hrs
Learning Mode
Online
Course Prerequisite
None
What Makes Skin Education International The #1 Place To Elevate Your Expertise As A Skin Therapist?
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Easy-to-understand lessons
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Study anywhere, anytime
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Certificate of completion
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Join 6,297+ Therapists Who Are Now Confidently Treating Complex Skin Conditions
Skin Education International
I have just completed the Level 1 course and I am absolutely blown away by the knowledge I have gained.
I completed my VTCT's (UK Courses) and I have learned more in this course than I ever did in those.
Lia makes the course so easy to understand and shows you how to put everything into practice.
I cannot wait to complete the next two courses.
LH
Lucy Hart
Skin Education International
I recently finished my Level 1 course online with Lia and as a skin therapist it was the best thing I could’ve done! I feel so much more confident with my clients, even though much of the course is based on revision from the Diploma, it is all much more relevant and useful now that I’m working in the industry and can use it in context! I keep my notes in my bag everyday to refer to them when I need to and they have helped me immensely! Thank you Lia, you really are the best!
TG
Taylor Gunn
Skin Education International
Lia has so much information and knowledge to share! Her course was super helpful and very easy to understand. She made the course very fun and enjoyable and I have learnt so much. Could not recommend more!
FW
Frances Waterfall
Skin Education International
I just completed level one and am so happy with the quality of this course. Lia explains everything so well it’s very easy to understand. I am new to the skin world and in the process of studying to change careers, I wish all teachers explained things as well as Lia does. Definitely recommend this course!
MJ
Monica Joyce
Skin Education International
I have just finished Lia's online level 2 advanced course and can't recommend it highly enough. Lia is extremely informative, articulate and knowledgeable when it comes to skin and this allows for an enjoyable and engaging learning experience. I am so glad I had the opportunity to do it!
AB
Amba Brennan
Skin Education International
I would highly recommend Lia and her training to absolutely anyone wanting to learn more about the skin. She teaches in such a simple and genuine way that you know she wants to empower all her students with her knowledge. She makes everyone feel at ease and her passion for teaching shines through.
Thank you Lia
DB
Dawn Burke
Skin Education International
I have completed Level 1 & 2 online recently and really recommend! I wasn’t sure how I would go with online study - but the videos were so educational and explained so well by Lia I loved it and retained so much information! So much content detail I didn’t feel like I missed anything out. Lia then gave me a follow up phone call to answer any of my questions loved it!!! Can recommend to anyone! Looking forward to the skin needling course coming up!
MM
Marissa Mallia
Skin Education International
Thank you so so much for your amazing course. You are brilliant!! I thought coming into the course it would just be a brush up on what I already knew, BUT wow I have learnt so much more from you and now have a whole new view on skin and skin health. Your truly amazing with your knowledge and teaching abilities, I found it so very easy to follow all the way through your courses. Thank you again. I have been sure to pass on your info to all of my beauty therapist friends.
AQ
Alanna Quinn
Skin Education International
I have just completed Level 1 & 2 online and wow! What a fun and interactive way to learn in the comfort of my home. I feel so much more confident as a Skin Therapist and am excited to start achieving some incredible results for my clients. Lia is so transparent and professional in her delivery and is the sweetest soul. Thankyou so much for having me.
RF
Renee Fennell
Skin Education International
I highly recommend Lia’s education. She offers a wealth of knowledge and shares it all so generously. Lia is readily available to answer any more questions after the course is finished which is very reassuring. I was a bit nervous doing an online course but Lia translates theory into practice making it easy to understand for anyone keen on improving and keeping up to date with their skin knowledge. Thanks Lia!
EF
Emma Ford
Skin Education International
This has got to be THEE best training I have done.
The depth of this training is absolutely amazing.
Lia is so knowledgable I'm actually sad the training is over.
I recommend this training to every person who wants to learn about Skin Anatomy and in depth knowledge about Acne, Rosacea, Pigmentation and much much more.
This training will make you go WOW!!!!
RS
Renee Sciascia
Skin Education International
Lia is extremely knowledgable and exceptionally professional. I'm so pleased I have attended your Courses Lia, they have been most beneficial. Your course structure and content are easy to follow and understand plus your delivery tops it all off to make sure that we retain the information! Very much looking forward to continued up-skilling with any future courses.
MA
Marie August
Skin Education International
Lia’s courses are comprehensive, easy to follow and manageable. Having the lessons broken down means you can easily fit in a lesson when you have a busy schedule and the information is so clear and concise. Not only that but she is delightful and a pleasure to learn from. I’m very grateful to have discovered Skin Education International. Thank you.
AD
Anna Dale
Skin Education International
Level 1 & 2 were so informative and interesting even though I have been a skin therapist for the past 23 years and a Cidesco and Itec teacher for 5 years. I have expanded my knowledge again and am putting into practice my new knowledge in my salon. Looking forward to the advanced needling course. Thanks Lea for keeping the hours interesting and worthwhile.
TM
Taryn Marriott
Study With The Skin Industry’s Leading Online Educational Provider!
Study Anytime, Anywhere
Access course materials online, download supporting documents and complete your modules whenever and wherever you choose… so you can easily balance study with work, family and other commitments.
Receive Certificate of Completion
Finish the course with a Certificates of Completion you can proudly add to your portfolio to set you apart from other Skin Therapists!
Receive One-On-One Coaching
Receive tailored support and one-on-one mentorship to speed up your progress and become a master skin therapist who helps clients achieve transformational results!
Pay Using Afterpay
or Klarna
Our flexible payment options mean you can invest in your career now, without having to pay the entire fee upfront!
Level Up Your Skin Expertise In 30 Days - Guaranteed!
Level Up Your Skin Expertise In 30 Days - Guaranteed!
We stand behind our courses and their ability to exceed your expectations. If you are not satisfied with your learning experience, simply let us know within the first 30 days of completing the course and we’ll process a full refund - no questions asked!
Review for Skin Education International with Lia – Level 1 and Level 2
I recently completed both Level 1 and Level 2 courses with Skin Education International with Lia, and I couldn’t be more impressed with the quality of education and professionalism throughout the program.
Level 1 – Foundational Knowledge
Level 1 provided an exceptional introduction to the fundamentals of skin science and care. The course content was well-structured, catering to both beginners and those with some prior knowledge. Key topics like skin anatomy, skin types, and common conditions were explained in a clear and concise manner, making it easy to grasp even complex concepts.
What stood out the most was Lia’s teaching style. She combined in-depth theoretical knowledge with practical examples, ensuring the lessons were not only informative but also engaging. The hands-on exercises helped solidify the learning, and the resources provided were invaluable for future reference.
Level 2 – Advanced Techniques and Applications
Level 2 built seamlessly on the foundation of Level 1, diving deeper into advanced skin care techniques and treatments. The focus on understanding product formulations, addressing specific skin concerns, and customizing treatment plans for clients was incredibly beneficial.
The training emphasized the importance of client consultations, safety protocols, and professional ethics, which are essential in this industry. Lia’s expertise truly shined here, as she shared real-world case studies and insights that gave a broader perspective on advanced skin care practices.
The practical sessions in Level 2 were particularly rewarding, allowing me to apply the advanced techniques in a supportive environment. Lia’s feedback was constructive and encouraging, helping me refine my skills with confidence.
Overall Experience
Lia is an outstanding educator who is clearly passionate about empowering her students with knowledge and skills. Her approachable nature and willingness to answer all questions created a positive and inspiring learning atmosphere. Both levels were thoughtfully designed, providing a comprehensive understanding of skin care science and application.
I highly recommend Skin Education International Lia to anyone looking to build or enhance their career in skin care. The courses are a perfect blend of theory and practice, ensuring you walk away with the confidence and expertise to excel in the field.
Rating: 5/5
J
Julie Donohoe
Level One
Fabulous course. I loved the content and the fresh way Lia teaches. The Spinosum layer will always be the “sexy” one from here on in!
C
Charis Atargatis
Just the course I was looking for!
Great in-depth information for really understanding the skin. Love how Lia breaks down the information into shorter bite-size videos, with a short quiz to help you understand what was just being learned. This course has been the best thing I've learnt through my medical aesthetics training!
W
Wiyada Ghoussain
Level 1
I have enjoyed so much. You just put5 it into a context that is so easily understandable whilst still being so detailed. I was surprised of how much of this I have never been knew about. Can’t wait for next level…
Want to banish imposter syndrome forever and become a master Skin Therapist within 90 days? The Premium Skin Expert Program covers everything you need to confidently support every client that walks into your clinic!
Level One Online
Advanced Skin Needling
Level Two Online
Consultation Masterclass
Save $100 With The Level 1 & 2 Bundle (Popular)
Want to solidify your skin knowledge AND gain the confidence and skills needed to treat advanced skin conditions? Complete the Level 1 and Level 2 courses together and receive a $100 discount!
Level One Online
Level Two Online
Have Questions About My Courses? Check Out These FAQs…
There is lots of juicy content and also multiple choice quizzes to help with retention of key knowledge.
How will the course be delivered?
The course is delivered in professionally filmed, short videos - you receive downloadable and printable workbooks and supporting documents that you can follow along with as you watch the videos. There are activities within the workbooks to help with retention of key points.
How long do I have access to the course?
You will have access to the course for 60 days from the date of purchase. If you need more time or would like to revise later on, you can purchase 30 days extra access for $20.
I am new to working with the skin - is this course suitable?
Yes! I have had lots of people start their career as a Skin Therapist by completing Level 1! It is a great way to begin on the right foot and have the knowledge to start helping people with their skin.
Why is Level 1 the pre-requisite to Level 2 and the Skin Needling Courses?
Level 1 is often mistaken as a beginners course - yes, we do go over the basics... there is also TONNES of new information :)
Level 1 isn't just a "skin" course, I'm drawing on my knowledge in Naturopathic Nutrition and sharing with you some VITAL information on how to support healthy skin.
Without this knowledge, you simply won't get as much from Level 2 or the Skin Needling Courses.
The courses are all structured so that they build on from one another - meaning you get the best experience by completing them in the way they are designed to be digested.
I promise you will love working through Level 1!
I'm a Dermal Therapist - do I need to complete Level 1?
Yes! I have had so many Dermal Therapists complete Level 1 and they have all commented on how much they have taken away from the course!
Level 1 is often mistaken as a beginners course - yes, we do go over the basics... there is also TONNES of new information :)
Level 1 isn't just a "skin" course, I'm drawing on my knowledge in Naturopathic Nutrition and sharing with you some VITAL information on how to support healthy skin.
Without this knowledge, you simply won't get as much from Level 2 or the Skin Needling Courses.
The courses are all structured so that they build on from one another - meaning you get the best experience by completing them in the way they are designed to be digested.
I promise you will love working through Level 1!
Level Two Online
How long does it take to work through Level 2?
Level 2 takes between 8-10hours to complete.
There is lots of juicy content and also multiple choice quizzes to help with retention of key knowledge.
How will the course be delivered?
The course is delivered in professionally filmed, short videos - you receive downloadable and printable workbooks and supporting documents that you can follow along with as you watch the videos. There are activities within the workbooks to help with retention of key points.
How long do I have access to the course?
You will have access to the course for 60 days from the date of purchase. If you need more time or would like to revise later on, you can purchase 30 days extra access for $20.
I am new to working with the skin - is this course suitable?
Yes! I have had lots of people start their career as a Skin Therapist by completing Level 1 & Level 2! It is a great way to begin on the right foot and have the knowledge to start helping people with their skin.
Once you have completed Level 1, you will have all of the knowledge you need to fully understand Level 2.
Why is Level 1 the pre-requisite to Level 2 and the Skin Needling Courses?
Level 1 is often mistaken as a beginners course - yes, we do go over the basics... there is also TONNES of new information :)
Level 1 isn't just a "skin" course, I'm drawing on my knowledge in Naturopathic Nutrition and sharing with you some VITAL information on how to support healthy skin.
Without this knowledge, you simply won't get as much from Level 2 or the Skin Needling Courses.
The courses are all structured so that they build on from one another - meaning you get the best experience by completing them in the way they are designed to be digested.
I promise you will love working through Level 1 AND Level 2!
I'm a Dermal Therapist - do I need to complete Level 1 before Level 2?
Yes! I have had so many Dermal Therapists complete Level 1 and they have all commented on how much they have taken away from the course!
Level 1 is often mistaken as a beginners course - yes, we do go over the basics... there is also TONNES of new information :)
Level 1 isn't just a "skin" course, I'm drawing on my knowledge in Naturopathic Nutrition and sharing with you some VITAL information on how to support healthy skin.
Without this knowledge, you simply won't get as much from Level 2 or the Skin Needling Courses.
The courses are all structured so that they build on from one another - meaning you get the best experience by completing them in the way they are designed to be digested.
I promise you will love working through Level 1 & Level 2!
Advanced Skin Needling
How long does it take to work through the Advanced Skin Needling Course?
The Skin Needling Theory Class takes around 7 hours to complete and the Skin Needling Practical Class takes about 4 hours. All together, most people finish the whole course in about 11 hours.
There is lots of juicy content and also multiple choice quizzes to help with retention of key knowledge.
How will the course be delivered?
The course is delivered in professionally filmed, short videos - you receive a downloadable and printable workbook that you can follow along with as you watch the videos. There are activities within the workbook to help with retention of key points
How long do I have access to the course?
You will have access to the course for 60 days from the date of purchase. The Skin Needling Practical Class becomes available after you have completed the final assessment in the Theory Class.
If you need more time or would like to revise later on, you can purchase 30 days extra access for $20.
have already been performing Skin Needling for a long time - what will I get from completing the courses?
It is wonderful that you already have built up your experience with Skin Needling - you will breeze through the practical component!
Skin Needling is a very dynamic modality and we are learning how to optimise the treatment all the time. It is so important to regularly complete training to ensure you are up to date with the latest research and the best ways to get results for your clients.
I am 100% positive that you will gain a huge amount of knowledge from completing the course!
I am new to Skin Needling - is this course suitable for me?
Yes! I have had lots of people who are complete beginners work through this course and go onto become exceptionally successful at Skin Needling!
In a way, it is best - you haven't learnt any bad habits that you need to unlearn!
Why is Level 1 the pre-requisite to the Skin Needling Courses?
Level 1 is often mistaken as a beginners course - yes, we do go over the basics... there is also TONNES of new information :)
Level 1 isn't just a "skin" course, I'm drawing on my knowledge in Naturopathic Nutrition and sharing with you some VITAL information on how to support healthy skin.
Without this knowledge, you simply won't get as much from the Skin Needling Courses.
The courses are all structured so that they build on from one another - meaning you get the best experience by completing them in the way they are designed to be digested.
I promise you will love working through Level 1!
I don't have a Skin Needling device yet, should I purchase one before starting the course?
I would highly recommend waiting to purchase until AFTER you have completed the course (at least the Theory Class).
We will cover exactly what you need to have in your device which will make it simple to make an informed decision and be working with a device that will give you outstanding results.
Many companies (and practitioners) will tell you that all Needling Devices are the same - this used to be relatively correct, but not any longer.
What if I'm not feeling confident to start treatments after the course?
It is perfectly normal to feel nerves when starting a new treatment! I'm here to help you feel confident and ready to get started.
95% of course participants feel ready to get started straight away on completion of the course - if you would like further support, remember that you have a free 1 on 1 call/video chat that you can book with me on completion of the course. If you would like assistance through a treatment - you can purchase a 1.5hr video class with me so that I can guide you in real time.
Premium Skin Expert Program
How long does it take to work through the Premium Skin Expert Program?
Level 1 & Level 2 take between 8-10 hours to complete each. The Advanced Skin Needling Courses take about 11hrs to complete and the Consultation MasterClass is about 14hrs in total. Most Skin Therapists complete the whole Premium Skin Expert Program in around 45hrs.
There is lots of juicy content and also multiple choice quizzes to help with retention of key knowledge.
How will the courses be delivered?
The courses are delivered in professionally filmed, short videos - you receive downloadable and printable workbooks and supporting documents that you can follow along with as you watch the videos. There are activities within the workbooks to help with retention of key points. The Consultation MasterClass is recorded live online classes so you also benefit from hearing other Skin Therapists interactions.
How long do I have access to the course?
You will have access to the courses for 90 days from the date of purchase. If you need more time or would like to revise later on, you can purchase unlimited, 30 day course extensions for $20.
I am new to working with the skin - is this program suitable?
Yes! I have had lots of people start their career as a Skin Therapist by completing the Premium Skin Expert Program! It is a great way to begin on the right foot and have the knowledge to start helping people with their skin.
I have already been performing Skin Needling for a long time - what will I get from completing the courses?
It is wonderful that you already have built up your experience with Skin Needling - you will breeze through the practical component!
Skin Needling is a very dynamic modality and we are learning how to optimise the treatment all the time. It is so important to regularly complete training to ensure you are up to date with the latest research and the best ways to get results for your clients.
Additionally, by working through Level 1 & Level 2 you will gain extensive knowledge on how to correctly support the skin before and after treatments which is paramount to achieving breathtaking results, safely!
I am 100% positive that you will gain a huge amount of knowledge from completing the courses!
I am new to Skin Needling - is this course suitable for me?
Yes! I have had lots of people who are complete beginners work through this course and go on to become exceptionally successful at Skin Needling!
In a way, it is best - you haven't learnt any bad habits that you need to unlearn!
Additionally, by working through Level 1, Level 2 & the Consultation MasterClass you will gain extensive knowledge on how to correctly support the skin before and after treatments which is paramount to achieving breathtaking results, safely!
This Program really is the full package to support your journey to being a respected and sought out Skin Therapist!
I don't have a Skin Needling device yet, should I purchase one before starting the course?
I would highly recommend waiting to purchase until AFTER you have completed the course (at least the Theory Class).
We will cover exactly what you need to have in your device which will make it simple to make an informed decision and be working with a device that will give you outstanding results.
Many companies (and practitioners) will tell you that all Needling Devices are the same - this used to be relatively correct, but not any longer.
What if I'm not feeling confident to start treatments after the course?
t is perfectly normal to feel nervous when starting a new treatment! I'm here to help you feel confident and ready to get started.
95% of course participants feel ready to get started straight away on completion of the course - if you would like further support, remember that you have a free 1 on 1 call/video chat that you can book with me on completion of the course. If you would like assistance through a treatment - you can purchase a 1.5hr video class with me so that I can guide you in real time.
Can I work through the courses in any particular order?
The Package is structured that one course becomes available after another in the following order: Level 1, Level 2, Advanced Skin Needling Theory, Advanced Skin Needling Practical & Consultation MasterClass.
Level 1 is the pre-requisite course for Level 2 and the Advanced Skin Needling Courses. Level 1 & Level 2 are the pre-requisites to the Consultation MasterClass.
If you would like to work through the Skin Needling Courses or the Consultation MasterClass as early as possible, you may get in touch with Lia directly on lia@skineducationinternational.com once you have completed the relevant pre-requisite courses to have your desired courses manually opened in your account.
Am I required to attend any face to face sessions to complete the Advanced Skin Needling qualification?
No, the course is completely conducted online. The assessments are made up of multiple choice quizzes which are completed as you work through each chapter. This makes the course available worldwide!
Hi there! We want to let you know how we collect information so that you can feel comfortable sharing it with us. That's why we have this privacy policy which outlines the way we at Skin Education International (ABN 18293590567) collect, hold, use and disclose personal information. We may collect personal information from children as well as adults.
WHAT PERSONAL INFORMATION WE COLLECT & HOW AND WHY WE COLLECT IT?
What personal information do we collect?
The personal information we collect is generally limited to:
business information;
credit card or direct debit details;
name and contact details;
opinions;
and any communications we have.
However, we may also collect:
financial information; and
information about how you use our website, via third parties.
How do we collect your personal information?
The main way we collect information is when you give it to us. You might do this by filling out forms on our website like sign-up or intake forms. Or you might give us information through phone calls, emails, or social media. On occasion we may also collect information from the person that referred you, or other people or organisations.
We love hearing from you, and we promise to keep your information safe and secure.
We also use cookies on our website. These are little bits of data that help our website work better. They might identify you and keep track of the pages you visit. This helps us improve our website and make it more secure. Plus, it makes it easier for you to use our website! You won't have to fill in your information again and again.
At times personal information may also be gathered from third parties, such as Google Analytics or Facebook Pixel. These third parties may use cookies, web beacons and similar technology to collect or receive information about your habits on the internet.
Why do we collect your personal information?
We need your personal information to:
communicate with you in relation to your enquiry;
send you news if you have signed up (you can unsubscribe at any time);
conduct our business, and enable your use of our website, products, and services; and
in some cases, to comply with our legal obligations, such as record keeping (currently, the law requires us to keep adult records for 7 years and children's records until they turn 25 years of age).
We also collect personal information to analyse and enhance our business operations and improve your experience with our business. This is used as statistical information to analyse our website traffic and to customise the content and advertising we provide.
You can opt-out of the collection and use of this information by changing your privacy settings or opting out.
To opt-out of Google advertising you can go here: https://tools.google.com/dlpage/gaoptout.To change your Facebook ad preferences, you can go to "Facebook Help Centre", "Manage my account" and "Ad preferences".
Where we collect your financial information, we use it to help you pay for our products and services. Only the staff that need to know this information have access to it, and we only keep it as long as it is necessary. We use SSL certificates to verify your identity and encrypt any data you give us. All financial information is encrypted on our servers, and we do not keep all your data (to prevent unauthorised and duplicated transactions). We do not keep any details of your direct debit, and all information is sent to our bank for processing
WHEN DO WE DISCLOSE PERSONAL INFORMATION & HOW YOU CAN ACCESS IT?
When do we disclose your personal information?
We use reasonable precautions to make sure your information stays safe and secure. Only authorised personnel can access it, and we keep it in accordance with our legal record keeping obligations. When we don't need it anymore, we destroy it appropriately. We generally will not disclose your personal information unless we have your consent, it's required by law*, or it's necessary for us to provide you with our services.
* This can include where we are of the reasonable belief that there is a serious risk to life, health or safety of you or another person. For example, if there is evidence of clear danger of harm to self-and/or others, we may be legally required to report this information to the authorities responsible for ensuring safety. This includes if there is a strong suspicion of physical or sexual abuse or emotional, or neglect or exposure to family violence of any person under 18 years of age. A court order could also require us to release information contained in records.
Sometimes we do disclose your personal information where it is necessary to obtain third-party services, like analytics, data storage, payment providers or advertising services. We do our best to make sure the providers we use comply with privacy laws and regulations. You can opt-out of the collection and use of this information by changing your privacy settings or opting out.
How can you access or delete your information?
If you want to access, correct, or delete your information, please email us at lia@skineducationinternational.com. We are happy to help unless we're required by law to withhold it. And if you have any concerns at all about your privacy, please also email us at lia@skineducationinternational.com. You can also make a complaint with the Office of the Australian Information Commissioner by phone on 1300 363 992, online at http://www.oaic.gov.au where you can go to the "Lodge a Privacy Complaint with us" page, or post to: Office of the Australian Information Commissioner, GPO Box 5218, Sydney, NSW 2001.
ADDITIONAL PROVISIONS FOR EUROPEAN CITIZENS
If you are a resident of the European Economic Area (“EEA”) or the UK you have certain rights and protections under the General Data Protection Regulations ("GDPR") or its UK equivalent, The Data Protection Act 2018. We want you to know that we take these rights seriously and will always do our best to protect your personal information. We are what's called a "controller" under the GDPR as we collect, use, and store your personal information to provide you with our website services and information about them.
We'll always rely on a lawful reason for processing your information like:
where you have given us valid express consent to use your personal information we will rely on that consent, and only use the personal or sensitive information for the specific purpose for which you have given consent; and
where we need comply with the law or act in an emergency, we will rely on that lawful means of processing your personal information.
Your Rights
As an EEA or UK resident, you have various rights including the right to be informed; right of access; to rectification; to object; to restrict processing; to erasure or to be forgotten; to data portability; and the right not to be subject to automated processing. If you want to access personal information we hold about you, or ask if that the information be corrected, or deleted or otherwise exercise your rights, please contact us at lia@skineducationinternational.com. You can also opt out of email newsletter communications by following the instructions in those emails or by clicking unsubscribe. In some circumstances where we have a legal basis to do so we may continue to process your information after you have withdrawn consent, for example if it is necessary to comply with an independent legal obligation or if it is necessary to do so to protect our legitimate interest in keeping our services secure.
Security
We keep all personal information on our website platform confidential and secure, and it can only be accessed by authorised personnel. We collect what's necessary, and keep it only as long as is necessary, considering the purpose for which it was collected. We implement and maintain appropriate technical, security and organisational measures to protect your personal information against unauthorised or unlawful processing and use, and against accidental loss, destruction, damage, theft, or disclosure. We ensure the encryption and pseudonymisation of personal information and we have adequate cyber security measures in place. By providing us with your personal information you consent to us disclosing it to third parties who reside outside the EEA countries and the UK. We will ensure that those third parties are GDPR compliant as much as possible.
Thank you!
Thank you for trusting us with your personal information. Above all, we will do our best to keep it safe and use it responsibly.
Refunds and Returns
We comply with the Australian Consumer Law
Our Courses come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:
to cancel this Agreement with us; and
to a refund for the unused portion, or to compensation for its reduced value.
You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.
Except as required by law we do not warrant the quality of the Courses or warrant that it will meet your expectations or provide refunds. We do not provide refunds for changes of mind, where you fail to provide us with adequate information, where you can no longer partake in part or all of a Course, or where you fail to comply with our instructions.
If we need to cancel part of a Course, we will provide a refund
On occasion we may cancel a Course where we are no longer able to provide it. In these or similar circumstances where we have to cancel the whole Course, we will provide you with a full refund. On occasion we may also need to change times or dates of sessions at short notice or even cancel parts of a Course. We will notify you as soon as possible of any changes.
We can refuse your participation in our Courses at any time
We may change, or stop providing our Courses, Website and Services at any time. We may also stop you using our Website and Services, and disable your ability to purchase of our Courses and any account and revoke your permission to use any Materials if you breach this Agreement. We are not responsible to you for any changes, or if we suspend or stop our Courses.
TERMS OF SERVICE FOR OUR COURSES
Hello and welcome to Skin Education International! We're so happy to have you join us for our Course. These are our Terms of Service (“Terms”) which apply to all clients of Skin Education International [ABN 18293590567] (“we, us, our”). By using our Website and Services, you're agreeing to these Terms together with any other terms and conditions and policies we publish or link to (together an “Agreement”). If you do not agree, unfortunately you cannot join our Course.
COURSES WE WILL PROVIDE
Our Courses teach you how to work in the capacity of a skin therapist and how to support your clients and their skin. We provide various Materials to help you during the Course. We also have group sessions.
BEFORE PURCHASE
Things you need to know before purchasing Courses on our Website
Before you pay for the Course, there are a few things you should know:
you need to be over 18 years or have parental consent;
please give us complete and accurate information, and let us know if anything changes;
you need to use any special offers or gift codes or discounts at the time of purchase; they can't be applied after the fact; and
you need to have adequate technology set up and internet access to participate in the Course (unless we confirm it is face-to-face). We use Kajabi, our membership portal from our Website, Zoom and other conferencing platforms.
There are also some prerequisites to your learning:
You must complete the Skin Education International Level 1 Course before attempting and enrolling into the Level 2 Course, or either of the Advanced Skin Needling Courses.
Further, Level 1 & Level 2 must be completed before enrolling and attempting the Consultation Masterclass.
Things you should know about information in our Courses
The Materials we provide are designed to be general in nature, to provide a strong foundation of education for all. However, everybody's situation and goals are unique so we cannot guarantee that your desired outcome will be met.
The Materials we provide are not a substitute for independent professional health advice and any reliance on this information is at your sole risk. For example, sometimes the Materials could be classed as health "advice". You must consider whether or not the information is appropriate to your needs.
Acknowledgements you make when purchasing our Course
Whilst we aim to do our best, please be aware that there could be:
occasional errors or omissions in Course descriptions, prices, availability, and promotions;
some Courses with limited places, and some that are limited to certain regions or groups of people; and
technical problems downloading Materials and using online software.
Except as required by law, we cannot guarantee the accuracy of the information, or the availability of the Courses. We also cannot guarantee the results of the Course as they are dependent on your learning, actions, and implementation.
During our Courses we may make recommendations of suppliers for various products or services. Whilst we aim to make good recommendations, if you purchase from the supplier that is a contract between you and the supplier, and we are not involved. Therefore, you must direct any product or service concerns, requests for refunds or other feedback to the supplier.
Payments
You must:
make the deposit or full payment as required by us prior to commencement of the Course as your place cannot be reserved or confirmed until payment is received.
use the methods of payment as provided on our website and in case you are facing any issues with those, you can contact us at lia@skineducationinternational.com to pay via direct deposit.
You also agree to pay any applicable currency conversion fees, or financial service provider fees where relevant. Where payments are made in instalments, you authorise us to deduct all accrued and outstanding fees from your credit card or debit card provided. You must ensure that sufficient funds are available in your nominated account to meet any withdrawals made by us on their scheduled due dates. Where payment is defaulted or not received, you authorise us to debit any outstanding funds from your nominated account, without the need for notifying you.
AFTER PURCHASE
Things you need to know after purchasing a Course
After purchasing on our website, there are a few more things you should know:
please maintain the confidentiality of your login and password for your account – it is for your use only;
please contact us by email at if you have any difficulty downloading any Materials, or if you have issues with the Course and want to request a refund;
please ask our prior written consent before any publication of information about us; and
if there is a dispute, please keep all communications confidential.
You must not allow any other people to use the Materials or access your account, or to copy, duplicate, sell, re-sell or exploit the Materials in any way.
Products/ Devices
Whilst we may recommend various products, and devices for skin needling, we cannot warrant or guarantee these products. We endeavour to do our research, and provide you with accurate information, but any use of these products is at your sole risk, and we are not liable for any Loss or Damage as a result of your use of these products or devices.
We have group sessions where you can be part of our community but please follow our rules
We love it when our participants engage with us and each other during the Course. However, we do have some rules that we ask everyone to follow.
Firstly, we ask that you be respectful to your fellow participants. We want to maintain a positive and supportive learning environment for everyone, so please refrain from any disruptive or disrespectful behaviour. If you do become disruptive or disrespectful, we may need to exclude you from the group sessions or events to ensure that everyone else can continue learning and engaging in a safe and respectful environment.
Also, please don’t directly contact other participants without their consent. Any interactions with other participants are solely at your own risk. We want everyone to feel comfortable and safe during the Course, so please be mindful of others' boundaries and privacy.
Acknowledgements you make in relation to privacy and confidentiality
We understand that during the group sessions, you and others may share personal or sensitive information. We want to ensure that everyone feels safe and supported, so we ask that you keep all information shared during the sessions confidential and not share it outside the group.
We also kindly ask that you do not record any group sessions, as this could compromise the confidentiality and privacy of all participants. Rest assured, we take your privacy seriously and we will not disclose any Confidential Information unless we are required to by law. You can find more information about how we handle personal information in our Privacy Policy.
We want to remind you that while we encourage confidential communication, we cannot guarantee that the delivery of our Course and any Materials will be completely secure. We are committed to making every effort to maintain your privacy and confidentiality while accessing online technology, but there is always some degree of risk involved.
Posting rules
We want our community to be a welcoming and respectful place for all participants. To ensure this, we kindly ask that you do not post any content that could be deemed inappropriate or offensive, such as anything that is threatening or abusive. Additionally, we ask that you refrain from posting any content that is immoral, illegal, or that breaches the rights of any third party, including their intellectual property or privacy rights. Please also avoid posting content that impersonates others or misleads us or other participants.
Please keep in mind that you are responsible for the accuracy, completeness, and timeliness of all your posts. While we are not responsible for any of your posts or those of other participants, we reserve the right to edit or remove any content that violates our rules or is deemed objectionable.
By posting in our community, you grant us permission to use your posts for any purpose, and you waive any Moral Rights in those posts. We value your contributions to our community and appreciate your cooperation in maintaining a safe and respectful environment.
Acknowledgement you make in relation to online events
We may record the online events that you take part in, like with audio, video, or photographs, to use for our marketing or information purposes. By participating in these events, you agree to let us have the Copyright in all the recordings where you might appear, whether it's a full or partial shot, or if your image is changed or added to. You won't have a say in how the recordings are used, or get to approve of them, so if you don’t agree, you will need to let us know prior to any online events.
Your commitment to the Course
To get the most benefit out of our Course, you should complete all the training modules and quizzes provided to you. You acknowledge and agree that you are solely responsible for your own success and outcomes during the Course.
Things we’d love you to do after purchasing a Course
We love hearing from you after the Course to hear about your experience. If you have any photos, videos, testimonials and/or case studies we'd be thrilled if you would share them with us! We may even use them for marketing and information purposes, publications, exhibitions, and professional awards across print or digital mediums, including our social media channels.
However, please note that by providing us with photos, videos, testimonials and/or case studies you assign copyright ownership to us. This includes all copyright and any other rights under the Copyright Act 1968 and the right of reproduction either wholly or in part. If you provide content but subsequently want to revoke permission to use it, it is your responsibility to notify us immediately at lia@skineducationinternational.com.
OTHER MATTERS YOU SHOULD BE AWARE OF
We may change information on our Website
Except as required by law, we may change Course information, promotions, prices and availability and any other information on our Website.
We comply with the Australian Consumer Law
Our Courses come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:
to cancel this Agreement with us; and
to a refund for the unused portion, or to compensation for its reduced value.
You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.
Except as required by law we do not warrant the quality of the Courses or warrant that it will meet your expectations or provide refunds. We do not provide refunds for changes of mind, where you fail to provide us with adequate information, where you can no longer partake in part or all of a Course, or where you fail to comply with our instructions.
If we need to cancel part of a Course, we will provide a refund
On occasion we may cancel a Course where we are no longer able to provide it. In these or similar circumstances where we have to cancel the whole Course, we will provide you with a full refund. On occasion we may also need to change times or dates of sessions at short notice or even cancel parts of a Course. We will notify you as soon as possible of any changes.
We can refuse your participation in our Courses at any time
We may change, or stop providing our Courses, Website and Services at any time. We may also stop you using our Website and Services, and disable your ability to purchase of our Courses and any account and revoke your permission to use any Materials if you breach this Agreement. We are not responsible to you for any changes, or if we suspend or stop our Courses.
INTELLECTUAL PROPERTY
We own or have permission to use all the Intellectual Property Rights in our Materials. However, we're happy to give you permission to use our Materials for your personal use during the Course only. You can't use our Materials for any commercial purposes without our prior written consent. If you want to use our Materials for anything other than personal use, you'll need to get in touch with us at lia@skineducationinternational.com. We may ask you to pay a fee for these, and we'll need you to acknowledge our moral rights under the Copyright Act 1968.
RELIANCE ON ADVICE DISCLAIMER
Sometimes the information in our Materials may not be 100% accurate. We always try to make sure that the information is correct, but sometimes there may be mistakes or differences of opinion. The advice may also be based on historical information or laws that have since changed. Because of this, we can't guarantee that the advice we give is completely accurate or up to date. However, we promise to exercise due care in giving you the most accurate and useful information we can.
LIABILITY AND INDEMNITY
To the maximum extent permitted by law, we are not liable for any Loss or Damage arising from your use of our Website and Services or any Courses purchased using the service, including, but not limited to, any errors or omissions, price changes or discontinued Courses, your reliance on any of our information, any visitor posts and content, any links to third party websites, any interruptions, any changes, suspension or termination of our Website and Services, our recording of any events, and changes to dates and times of Courses.
To the extent which we are entitled to do so, our liability under the Australian Consumer Law will be limited, at our option to: -
the replacement of the Course or the supply of equivalent services; or
the payment of acquiring an equivalent Course.
In any case, our liability to you will not exceed the amount actually paid by you to us for the most recent Course you have paid for.
You agree to indemnify us, and to keep us indemnified from any Claim arising out of or in connection with your breach of this Agreement, including, but not limited to where you provide incorrect information, any breach of the group session and posting rules, and any breach of our Intellectual Property Rights.
FORCE MAJEURE
Where there is a Force Majeure Event, we will not be considered in breach of this Agreement, to the extent to which our obligations are unable to be performed by such an event. We will not incur any liability to you for any Loss or Damage of any nature incurred or suffered in connection with any Force Majeure Event.
IF THERE IS A DISPUTE
In the event of any dispute that cannot be resolved, both parties agree to obtain an independent professional arbitrator/dispute resolution specialist to make a determination on the dispute and each party agrees to pay their own costs.
OTHER
This Agreement is to be construed in accordance with the laws of QLD, Australia, and you and we submit to the jurisdiction of the courts of QLD, Australia. This is the entire agreement between you and us, and supersedes any prior agreements, proposals, and communications whether oral or written, between you and us. In the event of an inconsistency between the terms in this document, and other terms and conditions on our Website, these terms prevail. No other term is to be included in this Agreement except where it is required to be included by law. The failure by us to exercise any right or enforce any provision in this Agreement does not waive the future operation of that right or provision. In the event that a provision in this Agreement is not enforceable, such provision shall be severed from this Agreement to the extent permitted by law, and the remaining provisions will remain in full force and effect. All obligations and liabilities in these Agreement survive termination of this Agreement.
DEFINITIONS
“Australian Consumer Law” means Schedule 2 of the Competition and Consumer Act 2010. “Agreement” means these terms, and the general website terms and conditions and all other terms and conditions and policies published or linked to on our website.
“Course” means our Level 1, Level 2, Advanced Skin Needling Theory Class, Advanced Skin Needling Practical Class, Consultation Masterclass and includes all Materials.
“Claim” means any claim, under statute, tort, contract or negligence, any demand, award, or costs.“Force Majeure Event” means any event beyond our control which prevents us from complying with our obligations under this Agreement, including but not limited to, a pandemic, act of God, such as fires, earthquakes, floods, war or hostilities, riots, strikes, disorder or acts or threats of terrorism, or electrical failures, changes to regulations, weather events, travel limitations, venue closures.
“Intellectual Property Rights” means all copyright, trademarks, design rights, patents, trade secrets and confidential information whether registered or unregistered.
“Loss or Damage” means any direct, indirect, incidental, punitive, special, or consequential loss or damages of any kind, including but not limited to, any loss of profits, revenue, savings, loss of data, loss of enjoyment, virus to systems, personal injury, death, property damage and legal costs.
“Moral Rights” means any moral rights as defined under Copyright Act 1968.
“Materials” means any of our Materials and any and all course materials, and anything provided to you during the course.
“We, us, or” our means Lia Martine Trebilcock t/as Skin Education International [ABN 18293590567] and includes any of our directors, officers, employees, agents, partners, contractors.
“Website and Services” means www.skineducationinternational.com, and everything available on this website including, but not limited to, all Courses.
